ALL SYSTEMS LOOKED AFTER · LEICESTER HQ MON–FRI 08:00–17:30 LEICESTER --:--:-- SUPPORT 0116 222 5322
Telephone System Maintenance

Keep the phone system you like. Lose the worry.

Maintenance and phone system support for your existing telephone system from a local Leicester team, with a clear plan for the 2027 PSTN switch-off.

ISO 9001:2015 certified Microsoft Partner Since 2005

Not every business needs a new phone system. If yours does the job, the smart move is keeping it healthy and supported, with someone local to call the moment a handset dies or calls stop coming through.

We maintain and support business telephone systems across Leicester and the East Midlands, handle moves and changes, and give you straight answers about the future, including what Openreach's analogue switch-off in January 2027 means for your setup.

What's included

What you get with telephone maintenance

Maintenance contracts

Cover for your existing system with agreed response, so faults get fixed instead of worked around.

Fault diagnosis & repair

Dead handsets, dropped calls, crackling lines: diagnosed and dealt with by people who've seen it all.

Moves & changes

New starters, office moves and reconfigurations handled quickly.

Analogue switch-off planning

A clear plan for anything still on analogue lines before Openreach retires the network in January 2027.

Upgrade advice

When a repair stops making financial sense we'll say so, with numbers, not pressure.

One number to call

Phones, IT and connectivity supported by the same local team, so nothing falls between suppliers.

Good questions

Things business owners ask us

Can you support a system you didn't install?

In most cases, yes. We support a wide range of business telephone systems. Tell us the make and model and we'll confirm before you commit to anything.

Should we repair or replace our old system?

Our advice is simple: if the system is reliable and parts are available, keep it. When repair costs or the analogue switch-off change that maths, we'll show you the comparison and let you decide.

What does the analogue switch-off mean for us?

Openreach is switching off the UK's analogue phone network (the PSTN) on 31 January 2027, and new analogue lines stopped being sold in 2023. If your phone system still uses analogue lines, it will need to move to internet-based calling before that date, and the same goes for anything else on those lines, like alarms, lifts, door entry and card terminals. We'll audit what you have and build the plan with you, well ahead of the deadline.

Do we have to move to you for IT as well?

No. Plenty of clients started with just phone maintenance. That said, having one accountable team across phones, internet and IT is usually where the headaches stop.

Related services

It all works better together

Get in touch

Ready for IT support that feels like a partner, not a supplier?

Send us a message and we'll be in touch, or call the team. We'll listen to what's frustrating you, take an honest look at your setup, and tell you exactly how we'd make it better. No obligation, no jargon.

0116 222 5322MON–FRI 08:00–17:30 info@realtimeits.co.ukWE REPLY FAST
3 St. Matthews Business CentreGOWER ST, LEICESTER LE1 3LJ

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