ALL SYSTEMS LOOKED AFTER · LEICESTER HQ MON–FRI 08:00–17:30 LEICESTER --:--:-- SUPPORT 0116 222 5322
Managed IT Support

Managed IT support in Leicester that answers, fixes and follows up.

Unlimited helpdesk, proactive monitoring and on-site engineers for businesses across Leicester and Leicestershire. Outsourced IT support with one predictable monthly fee and one number to call.

ISO 9001:2015 certified Microsoft Partner Since 2005

Most businesses don't need more technology. They need the technology they already own to work, every day, without drama. That is the whole job of our managed IT support: keep your team productive, keep your systems healthy, and answer the phone quickly when something gets in the way.

We support your entire environment, from desktops, laptops and servers to Microsoft 365, printers and the line-of-business software your company actually runs on. You get a single point of contact for every IT problem, backed by ISO 9001:2015 certified processes and a team based in Leicester city centre.

What's included

What you get with our managed IT support in Leicester

Unlimited helpdesk

Call or email as often as you need. A real engineer picks up, owns the issue and sees it through to fixed.

On-site engineers

When remote support isn't enough, we come to you. We're local, so that means hours, not days.

Proactive monitoring

Around-the-clock monitoring and patching catches failing disks, full mailboxes and security gaps before they become downtime.

Microsoft 365 admin

Starters, leavers, licences, mailboxes and Teams, all handled as part of the service.

Procurement & setup

We source, configure and deliver new kit ready to work, with honest advice on what's worth buying.

IT strategy & budgeting

Regular reviews in plain English so you know what's coming, what it costs and why it matters.

Good questions

Things business owners ask us

We already have an IT provider. Is switching painful?

It shouldn't be, and with us it isn't. We deal with your outgoing provider directly, take over documentation and passwords, and onboard your team without downtime. Most clients tell us the switch was far easier than they feared.

What does managed IT support cost?

A simple monthly fee based on your headcount and what we're looking after. After a free discovery call and IT health check we'll give you a clear quote with no hidden extras.

Can you work alongside our in-house IT person?

Yes. Plenty of our clients have someone internal who handles the day-to-day while we provide monitoring, escalation, projects and cover for holidays and sickness.

Which industries do you support?

All sorts. Our clients include dental practices, food manufacturers, electrical contractors and professional services firms across Leicester and the East Midlands.

Related services

It all works better together

Get in touch

Ready for IT support that feels like a partner, not a supplier?

Send us a message and we'll be in touch, or call the team. We'll listen to what's frustrating you, take an honest look at your setup, and tell you exactly how we'd make it better. No obligation, no jargon.

0116 222 5322MON–FRI 08:00–17:30 info@realtimeits.co.ukWE REPLY FAST
3 St. Matthews Business CentreGOWER ST, LEICESTER LE1 3LJ

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