We're the local team that looks after the technology your business runs on, so you can get on with running the business.
Realtime IT Solutions has supported businesses across Leicester and the East Midlands since 2005. We started with a simple belief that still runs through everything we do: good IT support is about people first and technology second.
Today we look after the lot under one roof, from day to day helpdesk and Microsoft 365 to cyber security, backups, business broadband and phone systems. One partner, one number to call, and a team that knows your name and your setup.
What sets us apart isn't a product. It's that when something breaks, a named engineer here in Leicester answers, understands your business and owns the problem until it's properly fixed.
Nearly two decades supporting East Midlands businesses, through every shift in the way we all work.
Accredited, repeatable processes, so the quality of your support never comes down to luck.
Day in, day out experience with Microsoft 365 and the cloud tools your business relies on.
City centre office, local engineers. When remote support isn't enough, we're at your door.
Anyone can sell you software. What actually keeps your business running is a team that knows your name, your setup and your priorities, and treats your downtime like their emergency.
Talk to the teamNo offshore call centres, no ticket black holes. You speak to an engineer in Leicester who can actually fix the problem.
Around-the-clock monitoring means we usually spot and fix problems before you've noticed anything at all.
We explain what we're doing and why, in language that makes sense in a board meeting rather than an acronym contest.
ISO 9001:2015 certified processes and Microsoft partnership, backed by named engineers who own your issue until it's solved.
Based in Leicester city centre, serving the East Midlands. When remote support isn't enough, we're at your door, not on a plane.
When you call Realtime, you reach a name you know, not a queue. Here are some of the Leicester team who keep your business running.
Runs the day-to-day operation and makes sure every client gets the service we promised.
Looks after accounts, billing and the numbers, keeping everything clear and straightforward.
On the tools every day, solving the tricky problems and keeping your systems healthy.
Senior hands on the helpdesk, turning thorny IT issues into fixed, fast.
Send us a message and we'll be in touch, or call the team. We'll listen to what's frustrating you, take an honest look at your setup, and tell you exactly how we'd make it better. No obligation, no jargon.