Realtime IT Solutions is Leicester's people-first managed IT partner. We keep your systems running, your data safe and your team productive, so you can run your business instead of your IT.
From day-to-day support to cloud, security and phones, we look after the whole stack so nothing falls between suppliers.
Unlimited helpdesk and on-site support for your whole team. Proactive monitoring catches problems before they cost you a working day.
Microsoft 365 and Azure, set up properly. Licensing, migration and management that lets your team work securely from anywhere.
Tested, verified backups of everything that matters, with a recovery plan that gets you back trading fast if the worst happens.
Layered protection for your business: endpoint security, email filtering, staff awareness and compliance. Defence that matches today's threats, not last decade's.
Modern cloud telephony with Microsoft Teams Calling, 3CX and Horizon. Take your business number anywhere and cut the bill while you're at it.
Next-generation broadband and leased lines for offices and remote workers. Fast, resilient connections your business can rely on.
Already have a phone system you like? We'll keep it healthy, supported and up to date, with one number to call when it isn't.
Many of our clients came to us from another provider. Here's exactly what happens when you do, with zero disruption to your team.
A free, no-pressure conversation about your business, your frustrations and what good IT would look like for you. No jargon, no hard sell.
We audit your current setup, from security and backups to licensing and kit, then give you a plain-English report you keep whatever you decide.
We deal with your outgoing provider directly, take over documentation, passwords and renewals, and onboard your team without downtime.
From day one you get proactive monitoring, a friendly helpdesk that answers, and a partner who plans your IT around your business goals.
Stuck in a contract that isn't working? Talk to us anyway. We'll tell you honestly whether it's worth moving now or waiting, and we'll plan the switch around your renewal date.
Start with a discovery callAnyone can sell you software. What actually keeps your business running is a team that knows your name, your setup and your priorities, and treats your downtime like their emergency.
Talk to the teamNo offshore call centres, no ticket black holes. You speak to an engineer in Leicester who can actually fix the problem.
Around-the-clock monitoring means we usually spot and fix problems before you've noticed anything at all.
We explain what we're doing and why, in language that makes sense in a board meeting rather than an acronym contest.
ISO 9001:2015 certified processes and Microsoft partnership, backed by named engineers who own your issue until it's solved.
Based in Leicester city centre, serving the East Midlands. When remote support isn't enough, we're at your door, not on a plane.
When you call Realtime, you reach a name you know, not a queue. Here are some of the Leicester team who keep your business running.
Runs the day-to-day operation and makes sure every client gets the service we promised.
Looks after accounts, billing and the numbers, keeping everything clear and straightforward.
On the tools every day, solving the tricky problems and keeping your systems healthy.
Senior hands on the helpdesk, turning thorny IT issues into fixed, fast.
Want to put faces to the names before you call? Book a discovery call and meet the team.
Real feedback from the businesses we support every day across Leicester and the East Midlands.
I actually wouldn't recommend Realtime to anybody else… No, actually, I would wholeheartedly recommend Realtime.
We have used Realtime IT Solutions for all of our company IT needs and have always received an excellent and competent service.
We have been using Realtime for a number of years and find their support superb. No problem is too little.
Great service! From people that really care. Thanks.
Realtime IT Solutions discussed our business needs with us and recommended suitable solutions.
Your business could be the next good review.
Let's talkSend us a message and we'll be in touch, or call the team. We'll listen to what's frustrating you, take an honest look at your setup, and tell you exactly how we'd make it better. No obligation, no jargon.